by Northern Devon Community Mediation

Neighbour dispute resolution is a way of helping people explore problems. Conducted in a safe, sensitive and confidential manner, solutions acceptable to everyone are able to be reached without the added anxiety and expense of legal intervention.

If you are having a problem with your neighbour, you can contact us direct, or a community or legal agency may refer your case to us. With your permission we will arrange for two trained mediators to visit your home to listen to your problems.  If mediation is appropriate, a similar visit with your neighbours would be arranged. If you are both willing, a mediation session with both parties together will be arranged in a venue provided by the mediation service.


During the session, both sides have a chance to talk without being interrupted.  The mediators will ensure that any anger is safely contained.  Usually by the end of the session an agreement is reached which both sides are willing to accept; otherwise a further session can be arranged. The agreement may be written down and signed by everyone but it is not legally binding. Further help is available if it is needed.


Our service is free,  confidential and  independent.


We do not take sides. You are in control.


Neighbour dispute resolution works!

About Us

Neighbour Dispute Resolution Service


Our service is independent and totally confidential - it is not part of the council, police or any other authority. It has no legal powers. Our mediators are specially trained and experienced, they will not take sides, will not tell you what to do, will not judge or blame anyone and will understand that you may be angry, upset, worried or frightened. If you would like to find out more about how you can help us by volunteering, see below.

What types of dispute can we help you with?






Anti-social behaviour


and many other types of conflict that can arise in all sorts of situations.



Would you like to join our team as a volunteer mediator?



ALL our mediators are volunteers and their hours of work are flexible. They need to travel within the Torridge and North Devon areas and expenses are paid.

Our Co-ordinator arranges the allocation of cases. Volunteers should normally be available to respond to messages from the Co-ordinator within one working day. There are regular case-work meetings.

Our volunteer mediators work in pairs, visiting clients in their homes in order to gain an understanding of the issues involved. They work with both parties in a dispute to promote effective communication - often at times of high conflict. They manage meetings at which both parties come together. They deal with allied administrative tasks.

Our Person Specification sets out our expectation in terms of personal qualities, skills, experience and availability.


PLEASE RING 0800 038 5301 (freephone) or the ‘Contact us’ link.

Our Co-ordinator will then send you the job description and person specification.

Contact Us

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Telephone: tel: 0800 038 5301


Northern Devon Community Mediation is an activity of Dartington North Devon Charitable Trust.


Registered Charity Number 1142258.

Please email or call for more information

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